But if this were that, wouldn't it say "Disney Plus"? View solution in original post. Just go to Home > Settings > System > About. In any case rather than finally telling me that the issue was being had by many people they just kept telling me to ask the other side. Now, open the application, log in, and watch your favorite content. It does not provide any news on when this should arrive. The drawback, of course, is that youre stuck with any selection once the video is launched. Did you go to https://my.roku.com and click theManage your subscriptionslink? Disney Plus recommends a high-speed internet connection for the best streaming experience. There could also be a bug or glitch in your current Roku version. If you sign up through Roku, you can later cancel service by highlighting the channel on your home screen, hitting the star button, then Manage subscription. My roku model is 3100x. Before moving on to the price, theres an important factor to mention here. Open the Roku website in a browser and, if you're not already signed in, log in to your account. If you see a recurring charge on your credit card billing statement, it means that you have subscribed to a paid or premium subscription (or someone with access to your Roku player has signed up for a channel).Dec 3, 2021. There was a time when theaters were closed, with Walt Disney Studios allowing subscribers to watch brand new feature films through Disney Plus Premier Access for an additional fee. 2. Do we use same password we used when setting up D23 account? If prompted, sign in to your Roku account. Im trying to find out what password do we use or will the app know based on email address that we already paid. This has since come to an end. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If it's the Disney+ electronic payment (which I'm sure it is), then at worst it should say "Disney+ Electr". How to Add Disney Plus to Your Roku. If you want to hear audio in an alternate language, start playing the movie or TV show, then press and hold the star/asterisk button on your remote. Danny - several of us are having the same problem. Thanks for posting in the Roku Community! Price: $67.14. Nobody in the world is subscribed to "Disney Electro". For more information about a charge that didn't come from Roku, contact your bank or . To try out this option, visit Disney Plus on Roku's website and select 'Add Channel.' Roku is one of the two biggest streaming device platforms (alongside Fire TV), and you can't cut out that big a swath of the market with your latest endeavor. At least it wouldn't give people a stupid mystery to solve, sending them Googling, where they discover that "Electro" is a Disney-owned Marvel villain freaking them out just that much more. and our Roku Ultra LT The Ultra LT is intended to be a permanent entertainment system. In the US, though, a subscription is typically $7.99 per month or $79.99 per year. This work draws on his experience as an independent filmmaker and an independent TV watcher. With that said, the latest model of the following devices are supported: As said above, your device needs to run Roku OS version 9.2 to be able to install Disney Plus. If you have one of the Roku devices mentioned in the list below, you are out of luck. Though Disney+on Roku has many features, the following stand out for the recent Roku models and streaming sticks: Aside from that, the newest 4K Roku Ultra version includes a remote control with personalized shortcuts to help you get to your specific content faster. If you need further assistance, feel free to contact Roku support. 4. Click Manage. To activate this streaming platform, visit Disney+ on Roku's Channel Store, add it as a channel, and log-in using your credentials. You got off easy. I do have Disney+, and I'm sure it's a recurring charge. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Although this may not be important for you, as a Roku user, lets go through some of the other platforms that Disney Plus is going to be available on. Add the channel by clicking on the app. Most Roku TVs and add-on streamers are compatible, but youll need more advanced ones to take advantage of standards like 4K resolution, HDR, and/or Dolby Atmos surround sound. Similar to subtitles, your options will change depending on the particular video. Disney Plus has been available through most Roku devices since its launch, including on Roku Streaming Stick+, Roku Ultra, and Roku Premiere. 5. Available on a number of devices, follow our guide on how to install it on Disney Plus on Roku. Our guide will tell you everything you need to know about accessing Disney Plus on Roku. I don't even know what this app is. Does signing up for Roku cost money? I just tried to update my Roku. Ive gone into disney plus but no access to billing monday I called Roku and a ***** ***** said I had hackers and he would take care f it for 100$ but he did dc disney I also followed instructions roku gives to dc a program it says disney is dc I don't know what else to do If you want to turn Subtitles On/Off on Roku, do the following: You can change the Disney Plus language on Roku by the following steps. You will now see a virtual keyboard on your screen, so go ahead and search for Disney Plus. While Netflix with ads was available on the two biggest streaming platforms (Fire TV and Roku), it didn't work on the Apple TV 4K and legacy Google Chromecast (3rd Generation and Ultra) devices. Are there 4K streaming options for Disney Plus on Roku devices? Thanks to Rokus thousands of apps and premium channel subscriptions, theres always something interesting to watch. Select Unsubscribe or Renew depending on how you want to manage your subscriptions. The "Roku for Disney Electro" is not your yearly Disney + subscription, it is a movie or subscription that your child has purchased because once you enter that payment method anybody who gets their hands on that remote can purchase or sign up for whatever is available on Roku. Amazon integrates ad-supported TV (and many an advertisement) into Fire TV devices, but not as strongly. Contact your service provider directly with any subscription or billing questions. Click the avatar icon at the top-right of the window and click My account. Stay tuned to Tom's Guide for all the news about the best streaming services, as we track the industry's embrace of advertising. Be aware that anyone using your Roku can purchase or subscribe to content. When I go to add it on my roku. Posted in Blog. Also, Rick and Morty season 6 episode 10 is both a Christmas episode and a season finale. Sign up to get breaking news, reviews, opinion, analysis and more, plus the hottest tech deals! Since you have Hulu separately, they discount it another $5.99, the cost of Hulu with ads, bringing it down to $0.01 monthly you basically have ESPN+ for a penny a month. If youre a Roku user or plan on buying one of their devices, youll want to know how they work with the upcoming Disney Plus service. There is nothing that we can do but dispute with our bank because I have called Disney+ and talk to Roku and they are both putting blame on each other stating that I bought this movie Carella that was $32.54 and and I did not and because I bought it supposedly through the in app purchase Disney+ cannot refund my money and Roku doesnt refund at all so theyre both a bunch of you know what and Im just really upset and now I have to talk to my bank and hopefully they can dispute the charge. Go to my.roku.com on your computer or smartphone. eg: "johndoe@gmail.com", Copyright 2023 StreamingRant | All Rights Reserved, How to Watch Disney Plus on Roku [Quick Guide]. This article will discuss everything you need to know to watch Disney Plus on Roku. However, before you access its content, you will need to subscribe to Disney+. Yes, Disney Plus does work on a number of Roku devices . Can you sense our frustration with Roku? To cancel, select a channel using your Roku remote, press the asterisk key, and choose "Manage subscription.". Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. As long as your Roku device is capable of running the latest Roku OS version, there should be no issues with installing Disney Plus. Can you please give us some way to contact someone there who gives a dang? Roku devices were one of the first two to be announced as compatible with Disney Plus (PlayStation 4 was the other one). DID this ever get fixed? Once you've signed up for the bundle and activated your Hulu account, you can start streaming Hulu on any of our supported devices. If you checked your Roku account online and do not see an active subscription for Disney+, you either subscribed to Disney+ under another Roku account, or you subscribed to Disney+ through the channel provider directly. There is a free trial period of seven days. Disney Plus not working on Roku: 9 fixes Ive been charged for something I didnt order - it shows up on my Credit car billing but when I log into my Roku account, it says I have no active subscriptions. But we would hope (now that we've learned this snafu is about a contract) that Roku devices should get this support soon. Next, choose the Add Channel button, and your Roku device will start downloading the app. 1. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Even the Roku channel is free. You may unsubscribe from the channels from your TV or online account. As with subtitles, your options will vary based on the specific video. Push the star/asterisk button on your remote. Select any movie or TV show and start streaming it. Disney Plus viewers will be able to turn their TV into a Smart TV with the help of any compatible gaming consoles. I have tried every avenue I can think of. New content is constantly being added, including series specially made for Star on Disney Plus - bringing more mature content to UK, Australian and Canadian viewers. This goes the same for Android TV, tablets, and smartphones, as well as for Chromecast. Once you do so, you can activate Disney Plus on your Roku, login, and that's about it. Youll need at least 5Mbps speed for HD streaming and 25Mbps for 4K streaming. Learn more. Go to my.roku.com on your computer or smartphone. Mary. Thats right, one of the worlds largest corporations has finally decided to jump into the world of streaming. This is a great way to save quite a lot, especially if you want a diverse set of on-demand content. 4. Another way to get Disney Plus on your Roku is to install it remotely. If you don't see the subscription on the website or Roku device, it probably means you purchased it another way. You can stream any channel on Disney+with or without subtitles. Select Account > Subscription. To be on the safe side, we'll provide you with a list of Roku devices that support Disney Plus, as per this platform's technical documentation. 4. We've also previously mentioned the Disney+ bundle that brings Disney Plus, Hulu, and ESPN Plus - for the price of $13.99 per month. Can you pretend like you care about your customers and allow us to contact you directly like most normal businesses? So, if your Roku is no longer receiving updates, you should consider upgrading. Kieron Moore is a freelance writer based in Manchester, England. Some of the devices that Disney Plus will include on its compatibility list are Roku and Roku TV devices. Disney Plus supports the following Roku devices: Unfortunately, some Roku devices dont support Disney Plus. Post your question via the comments section below, and well make sure to respond. I would like it cancelled and my money back for all these months. To cancel or unsubscribe from your Roku streaming device: To cancel or unsubscribe from a mobile device or PC. Apparently this is happening to several people. I have the same problem and Roku wont answer the phone, there is no e-mail, and going to the on-line help is stupid and endless circle without answers. If you're in a country where Disney+ is available, and you can't see its app, make sure that you have a compatible Roku device. You need this four-digit pin to install Disney Plus on your Roku device. To sign up for the Disney Bundle through Disney+, you'll need to visit DisneyPlus.com. Same here.., I contacted the hotline and they keep telling me to call Disney+ and Disney says the same thing. If you had Disney+ before the bundle, they discount it by $6.99, bringing it down to $6 monthly. It solved the problem but I had to get a new card in order to keep the charges from happening monthly. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. If it isnt one of the above model numbers, then Disney Plus should be supported. Start by signing up here for a free week trial, or get your favorite movies, shows, and sports for one low price by bundling Disney Plus, Hulu, and ESPN Plus right here! Getting pretty frustrated with them! What Other Streaming Services are Available on Roku? Check out the following guides for more information. You can put a PIN on your account to require that before purchases. We support the latest version of the following browsers: For a better user experience we recommend using the latest version of the following browsers: add Disney+ to your existing Hulu/ESPN+ account, How to Watch Black Girl Missing Online from Anywhere, How to Watch Boston Bruins Games Without Cable, How to Watch The Exhibit: Finding the Next Great Artist Online from Anywhere. You can see a list of baseline hardware in our compatibility guide. These "channels" are known as free ad-supported streaming TV (aka FAST) programming. They will be able to further assist you.Thanks,Danny. Your email address will not be published. Lastly, select System Restart and wait for your device to reboot. Yes. Heres how it works. That's because Disney+ is supported on hundreds of Roku TV models, including those that come from the following brands: If you wish to stream Disney Plus in 4K, know that only a group of Roku devices will help you achieve that. How much is Disney Plus on Roku? This streaming service is the home of all Pixar, Marvel, and Star Wars movies. There are multiple Roku devices that you can watch Disney Plus on in HD quality, and some devices even support 4k streaming. If so, what is happened and what is showing there? 5. With that said, make sure to read the following tips. Starting today, Disney+ is now part of your Roku world! First, open your Roku device and access its Settings . On your screen, select " Streaming Channels " and press OK. Yup. Choose your profile icon from the left-sidebar menu. Hope you get your issue resolved. They will be able further assist you. I have disputed it through my credit card since no-one seems to be accountable for unauthorized charges. Go ahead and open it, log-in using credentials, and thats about it. However, it's not available worldwide. Editor's note: Tom's Guide has learned, from a source familiar with the situation, that Disney Plus with ads isn't on Roku because of a disagreement over the terms of the contract. After restarting your device, ensure that you update it to the most recent version; if it is still not working, try contacting the Disney support team. If you have Disney+, I think that's what the "Disney Electro" charge is. Who is charging you each month? Select Edit Profiles, then choose the profile you want to modify. And now, let's get started! If you want to know what Roku devices Disney Plus will be on, how much it will cost, and what benefits you will get, youve come to the right place. Find out what to do if you find unrecognized charges. You will see the apps name on the right side of the screen, so make sure to select it. In case you have a Roku TV, the chances are that you'll get to install Disney Plus without any problems. Here is the Solution, Roku Devices that Dont Support Disney Plus, Which Roku TV Brands are Compatible with Disney Plus. The worst is there are corrupted files in your system so it needs a reboot. Locate the channel under Active Subscriptions and select Cancel subscription. I added disney plus and logged in, now its just a blank grey screen, I added Disney+ to my roku but when I click on the channel nothing comes up. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. How do you turn Off /On subtitles on Disney Plus on Roku TV? ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States.