It can take up to 14 days to receive and have your return processed onto your original method of payment. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Brian Hill Aritzia started a phased reopening of stores on May 7. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Returns are free within the US when signed into your Aritzia account. Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Opinions expressed by Forbes Contributors are their own. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. Aritzia is expanding its donations. "The minute we closed all of our stores in mid-March, we started planning to reopen. Artizia survived during the COVID-19 pandemic by shifting to a far more intensive digital selling strategy. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . Interested? Interested? The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. This year it's running from August 31 to September 5. What is the Return & Exchange policy for items ordered on Aritzia.com? Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. All A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . Dates will be confirmed at a later date. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? For more information on Afterpay, please see our Afterpay FAQ. Were extending our Returns & Exchanges policy. After 30 days, we will no longer accept returns. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Audience Relations, CBC P.O. This report by The Canadian Press was first published July 9, 2020. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. It says customers will still be able to continue shopping through the company's website for the time being. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. So anything you buy, like the Until then, well be right here online and at your service. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. Aritzia will provide an. Sorry, no refunds to original form of payment for sale or discounted items. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. "Our goal is to do our part for the global well-being. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Bottom line Both companies. Let's continue to take care of each other," continued Mr. Hill. Box 500 Station A Toronto, ON Canada, M5W 1E6. . Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Steady, now. Right now, size 18 is no longer in stock for any Babaton items on its site the smallest listed for this line are a 12 and a 2X. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Net revenue increased by about. Where impact and internal change are concerned, its an ever-evolving process. A Return Label has been provided with your original order. I write about retail, fashion and beauty. Yes. A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. A Cisioncompany. The Company designs apparel and accessories for its collection of exclusive brands. Steady, now. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). See, Click to View our Accessibility Statement. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Follow the steps below to complete online returns for online purchases. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. On this page youll find store info, shipping info, and all the As to your most pressing Qs. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Your consent is not required as a condition of any purchase. All of this transpired without having to lay off a single employee. Once signed into your account, access your. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Were in this together. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. And well do absolutely everything in our power to keep it that way. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. This post has been updated from its original form for clarification. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. The brand declined to comment on this shift in sizing. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. I cover captivating visionaries in fashion & lifestyle. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. Some of our new health and safety measures include: 80,000 frontline healthcare workers gifted through a $10 million initial donation, 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value, Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11, SATURDAY, APRIL 4 - A Letter to Our Community. Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. Aritzia Community Relief Fund + Our People. Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Key trends are edited and a curated collection of women's brands, many of which are exclusive to Aritzia, evolve each season. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Walmart's Return PolicyCOVID-19 Changes. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. After 30 days, we will no longer accept returns. How can I get this? Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. 80,000 frontline healthcare workers gifted through a $10 million initial donation As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. After 14 days of reopening, we will no longer accept returns or exchanges. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. To you, our loyal clients, thank you for your continued support and trust. For more information on Afterpay, please see our Afterpay FAQ. We are the place to shop right now in the United States, Hill noted. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. All sale and discounted items bought in store are final sale. Hit the Submit Order button before you're ready? Hours are as follows: How do I ship my product back for a return? Immunization providers should follow their regulatory/employer guidance for reporting . Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. "Our goal is to do our part for the global well-being. Review your return details and click 'Process Return'. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. to colleagues, clients or customers, or inquire about Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Are your stores open? The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. The campaign features Canadian models (and mothers) Tasha Tilberg and Janice Alida photographed with their children. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. "Well take those learnings into account as we move forward." So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. "Y'all are a multimillion dollar company. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Message frequency varies. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Aritzia is an innovative design house and fashion boutique. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. More premier locations are becoming available and under increasingly compelling financial terms, he said. Text HELP for help or STOP to opt out. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. Its critical to note that this is merely the beginning the brand knows it has a lot of work ahead. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. It was really important for us not to layoff or furlough anyone. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. Cant wait to see you soon. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. This copy is for your personal non-commercial use only. expressly prohibited without the prior written consent of Toronto Our goal is to do our part for the global well-being. Return processing typically takes 7-10 business days. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. "When we made the decision to close our stores in. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Can I refund it? Free shipping & free returns on all orders, all the time. Our boutiques are officially reopening. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers.