Collection removed am mason reinstated this is wrong, they changed the delivary process the driver left my package on the steps on so he says they admit that i never recieved it yet they want me to pay for it. Show Code. The 12-digit tracking number format is typically used for domestic shipments, UPS is one of the most popular and reliable shipping companies in the world, but one question that many customers have is: what is the estimated, Are you wondering about the status of a LTL (Less Than Truckload) shipment you shipped using UPS Freight? Pathetic. If anything in your order looks odd, we will check the IP address the order way placed from. And I just received an email from them saying it's gonna be another month before I receive my order! Last chance. With a Stoneberry promo code available from USA TODAY Coupons, you can make sure you save some money on your next purchase! were alerted in the late spring/early summer by me concerning a fraudulent account opened up in my name and that possible porch pirates were involved. They didn't charge me tax on the $600 order but charged tax on the amount I owe them for shipping. 100% Easy. The pots and pans I purchased are blue. Alert: this is your last chance to save. Order # [protected]. You can keep shopping and apply for credit during checkout. There is "nothing" listed below. I'm not paying them please help me.. Once your order begins processing, we are unable to: Cancel an order. Shop now with 15% off. Items being returned must be in brand-new, unused condition. You can write to Stoneberry at their address here at, Stoneberry Here today, gone tomorrow. * Available while stock lasts. So why would a legitimate order be confused with fraud? Step 4: Enter the code selected at the Stoneberry checkout. Then was told if I wasn't going to do an exchange and only wanted a refund, I have to pay for the shipping.My big item cost me $71 to ship back.I called to complain to a supervisor how customer service wasn't being met. Show Code. Stockton California 95206 Im an active customer. Get your glam on with makeup, skin care, fragrance & more! We're unsure exactly why they, the criminal will obviously never have the shipping address as their house, but we think having different bill to and ship to makes it easier to change the delivery location later with the carrier and intercept the stolen goods to resell later. According to Stoneberry, every product on its website is hand-selected for superior quality. The gentleman asked to speak to my mother Elizabeth Wilson. Click to shop new arrivals, sales and clearance. I discovered 2 days later that they shipped an item I must have mistakingly put in the cart I guess. The best goes fast. And lookout for the update later. Keep up to date on the current status of your package, any unexpected delays, and delivery information from your courier. TSG Commerce, Inc. and our retail partners use cookies and aggregated, anonymised data to show you the most popular deals, offers and coupons when you visit our site. How do I track my package from Stoneberry? Please correct and try again. I ordered rugs and in time figured didn't get the I got a bill for 2 sets rugs I called and was cooperating with them I sent in 3 tracers 1 they got and was told got cleared up and would let me know I finally called to find I was put in collection unfairly and the repercusion of it is they closed my mason sgjhoe acct that was in good standing I hv l They send some people over to break your legs to get you right! You may check your order status online anytime by visiting the Order Status page and entering your order number and billing zip code. Select the code youd like to redeem from the list above. Due to its enormous variety of products and extensive selection, Stoneberry is a fantastic place to find those last-minute gift ideas. LE20 I Scream, You Scream, We All Scream for SAVINGS! Extra savings % applied to reduced prices. I purchased the stone wave from stoneberry. How do I contact Stoneberry customer service? 100% Easy. what should I do? Cancel Order Yes, as long as your order has not begun processing, you can cancel your order online from your Order History page or change your order by calling our Customer Service Representatives. Try Code. You must go to the manufacturer for the warranty which means it will cost you money to resolve any issues you have with a product. Click to see the new markdowns including never-before reduced items. What's up with access denied when i try to shop at stoneberry i don't get it for the last two days. * Available while stock lasts. Where do I track it? Anyone can write a Trustpilot review. You can send an email to service@stoneberry.com and they will be happy to help. Is this your company? Check the, Yes. order # 86655567. We also ensure all reviews are published without moderation. I am done with ordering from Stoneberry. That's a cowardly move on Stoneberrys behalf, and I'm putting that lightly! Amazon Grab a discount. * See the Stoneberry website for full terms and conditions. I never even provided them with a payment method. Item said shipped however after 3 days the package was still never scanned as being picked up. I think the only negative aspect is that many products are over priced but I guess that's the price you pay for shopping on credit. Can I track my Stoneberry order online? I have been ordering from Stoneberry and other "affiliated online stores" (i. e, Masons, Massys, etc) for a number of years. Tip for consumers:For print to be larger on return items. Show Code, lzb2 Can't even login for three days, get them on-the-phone to order, reset password, etc! I do not use a dishwasher, I dont even have one! They would rather it fall further behind then turn it over to collections, messing up people credit scores. I never ordered it or agreed to purchase or pay for anything. Products used:Nothing.I sent it back at my expense because they wouldn't. Terms and conditions apply. Thank You. This is not only bad business but a load of crock.I am a customer of 5 years and when I placed my last order they ran my credit even though I have an account.This type of company is for people that need items with poor or bad credit but Klarna, Afterpay and others will also do the trick with no exhobitant fees attached.Paying them down then never ordering from them again. After about 2 weeks of daily use I noticed that the blue was coming off the bottoms of all the pots and pans. Tip for consumers:Don't expect them to show up on your credit unless you don't pay. Customer service representatives are available between 6 a.m. and midnight (CST), 7 days a week. If the above service is not working or your tracking number is not found or no results are displayed, please use the alternative services below. If you're ordering something as a gift, just write that it's a gift for whoever. I asked the supervisor to remove our address from there mailing list. TSG Commerce, Inc. in association with USA TODAY, a division of Gannett Satellite Information Network, LLC. * Available while stock lasts. I have to say I have been buying from Stoneberry for about a year now and have not had a single problem with my orders or the merchandise. www.stoneberry.com, UPS My Choice is a free service offered by UPS that allows you to take control of your deliveries. But no, because stoneberry doesn't care about customers especially new ones. I have been ordering from Stoneberry and other "affiliated online stores" (i. e, Masons, Massys, etc) for a number of years. Yes, as long as your order has not begun processing, you can cancel your order online from your Order History page or change your order by calling our Customer Service Representatives. Be the first to hear about new offers, discounts, and promo codes from Stoneberry on their social media accounts. 6 a.m. to Midnight (CST), 7 days a week. Protect Consumers from fraudulently being abused like this ever again. * Limited time only. You can also check the tracking link included with the email notification that is sent when all orders are shipped. Check the, No. Being a chef and the only cook in the household I know how to care for cookware. Offer Not valid in stores. First I get a recording.. Bla bla bla.. Mail the product in they say! Just hours left to save. Don't waste time with them. View the, No. Sign In Account Sign In Order Status Highest quality, lowest price. Alert: this is your last chance to save. They have very bad, misleading, shady business practices. Cannot be combined with any savings pass/coupon, extra discount or credit offer. Their customer service is totally unprofessional. They are selling your information and not sending your items. * Available while stock lasts. Not valid on purchases of gift cards, previous purchases or redeemable for cash. Step 5: It is easy like 1-2-3 to save money with USA TODAY Coupons! Wrong sizes sent. I'm so done using Stoneberry I had placed and order in for some stuff and then outta nowhere they canceled the order and I'm like why is they keep canceling my order this like the 4th order they den canceled on me and not saying why on there got an email saying we were unable to process ur order so I called and asked why and the lady said because I have to send in proof of residency and I'm like are u serious right now I have to send it tht in order for y'all to re process my order that y'all canceled I'm not sending them nothing I didn't have a problem with the first items I had ordered and now they been canceling my ordered and stuff I'm like really but yet they keep giving me a credit limit they gave me a credit limit of $750.00 I'm not even go touch that I'm not even go use it after I make my first payment of $9.99 I'm done using them and then I had to make a down payment of $7.63 for an order which I did and then they sent me a letter saying I have to make another down payment of $7.63 I'm like they already got that down payment so why is y'all trying to get extra money outta me not using them no more I'm done with them. RING Find your favorite in the new arrivals. View details. This place is horrible. A few days ago I was approved for credit with Stoneberry. Always respectful and nice. As soon as you have browsed and are ready to purchase, go to Step 4 to find your discount. Check out the details of this offer. EAKR I bought the pot.. Now I have to pay $15.00 more to send in their defective merchandise in the hopes they will send me a new one and they tell me they do not return the defective merchandise to you!