These featured collections are typically the most popular and best-selling products on the Footasylum website. I can't even point the blame at one member of staff because they were all terrible. Footasylum has collected 369 reviews with an average score of 1.86. . We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. Delivery to Australia was super cheap and very very fast! Next time it will be JD SPORTS for my next purchase. To break them up politely to ask for helpit was like I had sowrn at them. Which are the instant chat and the WhatsApp!! It's your job. Footasylum - YouTube We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. I was taught to value customers, no matter what job I was in. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Lancashire Bought a pair of Boss trainers at the end of November 2022. Package allegedly dispatched on 11th December and now reported as list in transit! Tried to send Crocs back as they didnt fit my daughter. 3. Tried to send Crocs back as they didnt fit my daughter. Ordered and paid on 10th December my daughter's Xmas present. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! It needs to be unworn or unused and still have the original tags. Purchased 2 pairs of Salomon trainers in different sizes. You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. 10/10 will not be using footasylum again. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Code Expires. Different assistants all said different things to me and they told me they would deduct 2.50 for a refund despite me receiving a faulty product! These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Sign up to the newsletter to get style updates, exclusive info on sale events and more. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Still over 300 down! 2023 Trustpilot A/S. Round and round in circles. This time, however, when I ordered, their courier choice was Yodel. Popular Christmas FAQ Still over 300 down! Reply from Footasylum Jul 14, 2021 Hey! This arrived within only two working days and all items were delivered intact and all there. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. Footasylum. Next time it will be JD SPORTS for my next purchase. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. These brands are always trending on the Footasylum website so if youre looking for the latest products and collections from them, check out Footasylum first for exclusive discounts. We hope to see you again very soon. One very disappointed son this Xmas! To start a return, fill out the returns form that came with your order and follow the instructions on the form. My son lost out on his Christmas presents as a result. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Footasylum - SafetyCulture (formerly iAuditor) As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. 10/10 will not be using footasylum again. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Please note that we may share your email with the company to verify your order. Shocking service avoid disappointment. Greater than 75%. 44.99. | Read 8,321-8,340 Reviews out of 55,152 Ends: Tue 28 Feb 2023. Courier. It's great to hear you are happy with the coat and that the delivery was so quick. They sent me trainers in a damaged box. Price was unbelievable for what I got! Easy! Restrictions apply. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. 299.99. Ordered some trainers at 10.30pm amd paid for next day delivery. Footasylum exchanges are only available in the UK. International Returns Most Popular Nike Retro Fleece Jogger 4083633700 Mens Sportswear. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. For full terms and conditions see here. Totally shocking service in regards to a faulty item that they . New Balance Junior 550 Trainer 4083286600 Childrens Footwear. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. * One or more of these files was not uploaded due to an invalid file type. Extremely moody.I've never seen such self absorbed people. We are so glad to hear you are happy with the service. Accurate And Undamaged Orders. Looks like they have found the nearest spare tatty box to send them out in. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. This time, however, when I ordered, their courier choice was Yodel. Will not use again. 10% off at Footasylum on first orders with this promo code. 20%. Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. Price was unbelievable for what I got! They were dispatched quickly and delivered within a few days to Northern Ireland. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". They have sent them back to me and are refusing a refund. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Verification can help ensure real people write reviews about real companies. Footasylum is a leading UK retailer of fashion streetwear and sportswear. Manners cost nothing. I have sent them back the undamaged trainers in a damaged box as I received them. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. . "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! Giving one star so I can leave this review. Ordered almost 400 worth of clothes for my son on the 12th of December! Price was unbelievable for what I got! High performance sneakers, trending streetwear and exclusive product weve got you. Delivery to Australia was super cheap and very very fast! Treated myself to some new trainers and jogging bottoms in the sale! Will definitely be ordering from them again. Footasylum PLC Reviews | Read Customer Service Reviews of zavetti.com Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. I would avoid at all costs. 363 questions people are asking about footasylum Footasylum discount codes - 60% OFF for February 2023 | T3 "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Get your sneaker fix anytime, anywhere with the Footasylum app. Unable to get in touch with anyone from customer service to resolve issue. Take care!Thanks,Rebekah. Happy from start to finish! Help future customers by talking about customer service, price, delivery, returns & refunds. Gain access to Footasylum UNLCKD through your main Footasylum account. We also ensure all reviews are published without moderation. Make sure your order is unused and in original packaging and labels. Ordered almost 400 worth of clothes for my son on the 12th of December! Rolling eyes, rude attitude. First and last time I will use this company. Thank you so much. Email and text communication was prompt and efficient. Before returning items you must notify Footasylum by telephone, letter, or email. 2. Subscribe in print, digital, or a great-value bundle. Please refresh the page and try again. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. We hope to see you again very soon. For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Hey Karl!Thanks for taking the time to leave us a review. Was told that neither was possible because I didnt return them in the original shoe box! This is the last thing I buy from footasylum from here on. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Returning faulty goods to footasylum MoneySavingExpert Forum Great to hear that the parcel arrived so quickly. Rock Woven Outdoor Pant. That is great news about the fast delivery.We hope to see you again very soon. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Got them cheaper than any other website. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Verification can help ensure real people write reviews about real companies. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. OL10 2TA. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Companies can ask for reviews via automatic invitations. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. The kind your customers really want. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Footasylum. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. It goes against our guidelines to offer incentives for reviews. Shoved the card machine into our face. Footasylum processes its orders very quickly so theres a small window in which you can cancel your order and stop it from going out. Hey Karl!Thanks for taking the time to leave us a review. OG Stack Longline Puffer Jacket. If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Ordered Nike trainers. Heres how it works. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. 1996 Retro Nuptse Jacket. Alternatively, enter your order number and email address into Hermes to monitor your delivery. In real life, they are dull, boring and have no character at all. AVOID THIS COMPANY!!!! Once you've placed your order, standard delivery takes between 2 to 4 working days to arrive. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. One star as there is no 0 stars. We hope to see you again very soon. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers If you want to exchange your order, fill out the exchange section of the returns form included in your order and send back your item. Underneath your order summary, you will see Have a discount code? Click this dropdown, enter your code in the box and click Apply. !spoke to Edge lane store about colours in crocs. They have scribbled size 7 on it. - Anonymous. How long does Footasylum take to deliver? - Reviews