Inadequate there are some services which we cant rate, while some might be under appeal from the provider. The incidence of both pressure damage and falls had shown a sustained improvement over time. Staff recognised incidents and reported them through the electronic reporting system. Practice changed where required improvements were identified. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. However no patients waited more than 12 hours from the decision to admit until being admitted and much work had been done by the site management and executive team to address patient flow throughout the hospital. The unit operated 24 hours a day for low risk mothers. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. Our rating of this service stayed the same. 0300 131 4500, Eastbourne District General Hospital Multidisciplinary working was apparent across a range of specialities within outpatients. Kings Drive, Eastbourne, East Sussex, BN21 2UD 05 November to 12 December 2019 During a routine inspection. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. Moving patients at night is only done in an emergency. Any prescribed tablets and medication that you usually take at home. the service is performing well and meeting our expectations. There were clinical side rooms and a community midwifery hub. Have you found an error with this catalogue description? However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. TN40 2DZ, In However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. / 50.7864829; 0.2697638. If youre staying in hospital as an inpatient youll be made comfortable and be cared for by our dedicated teams. Our rating of this service improved. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Leaders supported staff to develop their skills and motivated them to succeed. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. At least one standard in this area was not being met when we inspected the service and Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. the service is performing exceptionally well. The trust was compliant with the intercollegiate document, safeguarding children and young people: role and competences for health care staff (March 2014). However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. When is meal time and what food can I bring into the hospital? Provided and run by: East Sussex Healthcare NHS Trust. This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. there are some services which we cant rate, while some might be under appeal from the provider. BN25 1DH, In Large amounts of money or valuables, such as jewellery or electronic devices etc. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. For example, through the use of practice based competency assessments for a variety of clinical procedures. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. Our rating of this service improved. Acute Admissions Unit - Level 3. On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. We rated it as good because: Published Patients and relatives said staff go above and beyond and the care received exceeded their expectations. They understood and managed the priorities and issues the service faced. Staff kept detailed records of children and young peoples care and treatment. Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. This meant that often children with complex needs did not have access to this important resource. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. Eastbourne District General Hospital. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. The senior team demonstrated a significant focus on improving sepsis screening and treatment. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. Clinical outcomes were monitored and were similar to units of similar size. Other series are not available for consultation until 30 years from the last date of the document. Browser Support There were some issues with the structural maintenance of the hospital. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. Eastbourne District General Hospital is located on the outskirts of Eastbourne town centre. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. The nursing staffing levels had improved since our previous inspection visit in September 2014. Any other browser may experience partial or no support. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. Visiting times: 2.00pm - 8.00pm. Please visit our Insurances Accepted page to learn more. Each report covers findings for one service across multiple locations. Kings Drive, Eastbourne, East Sussex, BN21 2UD Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search The hospital staff tried to ensure that the individual needs and preferences of patients were met. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. Daily checks of essential equipment were taking place with records available to confirm senior oversight of equipment checks occurring. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. There were times still when patient records were not available for pre-assessment clinics and consultations. Overview. Patients and relatives we spoke with gave positive feedback about the care they received on the unit. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ Money for the television and phone system by your bedside. The service took account of children and young peoples individual needs and made it easy for people to give feedback. Staff recognised and reported incidents and near misses. Senior staff told us most wards have full establishment of staff at the start of a shift. We accept all major insurances as well as Medicare and all AHCCCS plans. Provision for patients with mental health needs was variable. the service isn't performing as well as it should and we have told the service how it must improve. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. When things went wrong, staff apologised and gave patients honest information and suitable support. No rating/under appeal/rating suspended Facilities in the department included a dedicated area for patients with mental health needs and for children. Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Staff showed compassion when dealing with patients and protected their privacy and dignity. To begin the process, all you have to do is pick up the phone and call our Patient Services department. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. Staff knew where to access support and information. Map and contact details. Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Requires improvement The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. Find Hospitals in Eastbourne listings on 192.com. If you have any dietary requirements, please speak to the nursing staff and they will assist you. the service is performing badly and we've taken enforcement action against the provider of the service. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. There were systems in place to support learning, improvement and innovation. Third party children and adolescent mental health services did not accept assessments after 3pm. Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. Managers monitored the effectiveness of the service and made sure staff were competent. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. Hospitals. Good There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. 25 January 2023. . Staff were clear about their roles and accountabilities. Staff had an understanding of what informed consent entailed. There was a proactive approach to meeting the needs of those from different cultures or with complex needs. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Leaders and staff understood and knew how to apply them and monitor progress. TN40 2DZ. Staff assessed risks to patients, acted on them and kept good care records. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. 877.870.7012. Our rating of the service was good. Explore Your Treatment Options : You . The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Prev 1 2 Next . Budding medics have a doctor overseeing them, with workshops, hospital practice and work . The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. Get alerts when we inspect. Seaford, 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. Where individuals needed support this was provided. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Any addresses or telephone numbers that you might need. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. It is managed by the East Sussex Healthcare NHS Trust . There remained gaps and inconsistencies in the quality and completion of patient records. We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. We observed safeguarding folders, which identified the safeguarding lead and the referral process. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. 0300 131 4500, Provided and run by: we have taken enforcement action. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. the service isn't performing as well as it should and we have told the service how it must improve. Staff felt able to raise concerns, report near misses and report incidents. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. Kings Drive, Eastbourne, East Sussex, BN21 2UD Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. Suspended ratings are being reviewed by us and will be published soon. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . Records were clear, up-to-date, stored securely and easily available to all staff providing care. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. 0300 131 4500, Eastbourne District General Hospital (877) 870-7012 to begin the admissions process. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. Where a patient experiences disorientation we will aim to keep moves to a minimum. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. Each report covers findings for one service across multiple locations, In The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD The intensive care service used procedures to ensure that patients received safe and effective care. We will involve you and, with your consent, your family, carers or friends as appropriate.